Results not showing all locations

Posted by cici in Advanced, FAQ

Q: I have 20 locations filled in on the back end, but only 5 show up on the front end. What am I missing?

A: Establishing various parameters in the settings under the Settings/Search and under the Settings/ Results tab in your SLP User interface will effect how your results are displayed. Setting the Results radius to a large enough number to include all locations is paramount to achieve best results.

Getting Started , Results Settings and Search settings are also explained in the Documentation. You can search by keyword or click on the menu sidebar.

Q: Can a store or location have more than one category assigned to it?

Posted by cici in FAQ

Can the stores be categorized by more than one taxonomy? Not multiple tags in a single taxonomy, but multiple tags from multiple taxonomies?

A: Stores only have one categorization class – the store page taxonomy.
However, WordPress Taxonomies are hierarchical. Therefore, you are able to assign all the attributes you need to your locations and use the parents of the branches to drive the user experience. The Power add-on has several UX components such as “drill down” menus that allow users to select a specific category by selecting a parent first then a child.

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How to upload and install your Word press Store Locator Plus and Add-Ons

Posted by cici in Advanced, FAQ, Our Add Ons, Professional, Professional, Troubleshooting

Obtaining SLP  Add On Pack

Note  This page does not apply to our SLP SaaS subscription customers.   All updates for those customers are taken care of by us.  SLP SaaS is also referred to as MySLP. It is not a plug-in.  It is a managed Software service.  No need to worry what version you are on.

All add-on packs are available from the WordPressStore Locator Plus website.   Power Add-On ,  Experience Add-on , or you can purchase a Premier Subscription that provides access to all of the add-on packs as well as preferred access to the Premier support forums, pre-release products, new features and functionality that is  available only to subscribers.

Note: If you purchase the  Power or Experience add-ons as an upgrade to your existing  (Legacy) add-ons, the legacy add-ons will automatically be deactivated. Delete the legacy add-ons.  First “always have a full backup of your site”  We strongly recommend looking into the WordPress backup, or   Jet Pack.   One of the features included , besides real-time incremental backups of your site with restore points, is the ability to restore the site to an alternate site

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Install An Add On Pack

SLP version 5.10 and above are not listed in the WordPress Plugin Directory.    Ditto any add-ons you purchased from our Store front . As such the first time you add the plug-in it will  need to be installed via the below  installation process.

  • Login To Your Store Locator Plus  Account
  • Download the latest zip file version
  • Login to your WordPress admin panel for your website.
  • Go to the plugins sidebar menu.
  • Select Add New.
  • Select Upload.
  • Browse to your downloaded zip file.
  • Click Install now.
  • Activate

Updating An Add On Pack

Once installed a query from the WordPress Admin Panel communicates with the Store Locator Plus servers and a message  or red line will be shown as updates are available.  Occasionally, the WP server times out before it gets to the SLP plugin servers. Use the check again tool in the WP Admin sidebar or check the versions at the Store Locator Plus home page.
WP check again

Some third-party plugins and WordPress themes can prevent the update notice appearing from the Store Locator Plus server.   It is prudent to visit the Versions Page and only if necessary, perform a manual update.  

You should perform updates on your test site or a staging site first to avoid downtime or potential  issues effecting your production (live) site. You should always have a recent back-up to restore to. The safest way to do manual updates, follow these steps

Deactivate the plugin you are updating
Delete the plugin
Go to Plugins | Add New
Select Upload
Upload the latest release zip file
DO NOT click the Activate button
Go to Plugins on the sidebar
Check off the plugin you just installed
Go to bulk actions and select activate

Location Imports

Posted by lcleveland in FAQ, Locations, Our Add Ons, Power Add On, Professional, Professional, Troubleshooting

Location Imports are handled via a CSV file for users that signed up for the MySLP Professional  SaaS service or are using the WPSLP Power Add On with Store Locator Plus plug-in for Word Press current version. With MYSLP the import feature is under the StoreLocatorPlus sidebar/locations as shown in screenshot. If you are using WPSLP self managed and have the Power add-on it will look similar.

CSV Import Format

Getting the proper CSV format can be a challenge when using spreadsheet apps like Excel or Numbers.  Here are some tips to getting a valid CSV format out of a spreadsheet app:

  1. Make sure you always have a header row.  That tells the import process what data is in each column.   The column headers have meaning, so be precise.
  2. When a cell is a text field that STARTS WITH A LEADING ZERO, make sure you explicitly mark the cell as text.   The easiest way to do this is to type a single apostrophe then the number when adding data to the cell as in ‘01886 for the zip code 01886.
  3. Always export with UTF-8 support enabled.
  4. Export to a CSV format.  Comma delimited not tab delimited and quoted strings if given the option.

Check out the Example CSV Imports post to get some usable import files you can play with.

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